Your individual needs and preferences are very important to us and we will work with you to help you achieve personal goals and aspirations during your time with us.
You may be referred to our Hospice In-Patient Unit, by your GP, District Nursing Team, Hospital, or by a Phyllis Tuckwell Health Care Professional. This may be for assessment, symptom management, pain relief, or for end of life care. Some patients who are admitted for symptom control are discharged back home after a few days, when their symptoms have been stabilised.
Our In-Patient Unit is led by a Ward Manager and Medical Consultants, with a team of Registered Nurses, Health Care Assistants, Doctors, and specialities such as Physiotherapy, Occupational Therapy, Social Work, Benefits & Entitlements Advice, Counselling, Chaplaincy support and Complementary Therapy. We provide 24-hour personalised care for patients, as well as support for family members and carers.
We have a bright and welcoming sitting room with a Coffee Shop which is open seven days a week 10am–4pm, offering light snacks and refreshments for families as well as patients. There is also an inner courtyard area with a seating area and spacious gardens that surround the Hospice.
Every patient who stays in our IPU will have access to our In-Patient Unit Information Folder, which will be available next to every bed. This folder has been designed to keep our patients updated with all of the services available as well as handing photos of IPU staff.
Everything we do at Phyllis Tuckwell is provided to ensure that our patients and their families are cared for and supported. We hope you will have a good experience of our Hospice Care.