Clear
Your new Hospice Donate
Patient and clinical nurse specialist smiling at each other

Compliments and complaints

We strive to offer an excellent service, but it is sometimes difficult for us to know whether we are getting it right or not. If we are doing well we would like to know, so that we can tell staff and maintain the good work. If any aspect of our service or facilities have not come up to your expectations, then we would also like to be told, so that we can try to improve what we are doing.

Leave us your feedback
Phyllis Tuckwell - Compliments / complaints

Some things go right, but sometimes they may go wrong...

Phyllis Tuckwell complaints policy

If you have a complaint you wish to report, please see fill in the form below, see our Have your Say leaflet or call 01252 729400.

Phyllis Tuckwell - Compliments / complaints

Fundraising Regulator

The Fundraising Regulator offers the public a 'mark of reassurance' to look for when giving to charities in the future, and how they handly public complaints about how their members raise money. They're here to help you give with confidence, so the next time you put money in a tin, sponsor someone to run a marathon or receive a mailing in the post, you can look for the logo. They represent an important commitment by charities to ensure that the public can continue to give with confidence to a sector that last year raised £8.9 billion for its good work.

Background wave image

Send us your feedback

Feedback form

Fields marked with * are required.

This field is required
This field is required
This field is required
This field is required
This field is required
This field is required
This field is required
This field is required
This field is required

Can we stay in touch?

We will add your contact details to our postal mailing lists, in order to provide you with information about your donation/fundraising and other ways that you can support us. We respect your personal information and privacy and will not share or sell your information to other organisations for marketing purposes.

Please tick if you object to receiving occasional mail from us.

If you are happy to hear about ways you can donate or raise funds for our vital work, in other ways please let us know below:

Our Privacy Notice – protecting your personal data.
Phyllis Tuckwell handles and retains all personal data in accordance with our Privacy Notice. The terms of this Notice are set out in full at www.pth.org.uk/privacy or call 01252 729446 to request a printed copy. Please use this number, or email support@pth.org.uk if you have changed your mind about how you would like us to contact you.

Background wave image