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Managing your information

At Phyllis Tuckwell, we are committed to protecting your personal information and privacy.

This covers all our contacts, whether patients, carers, families, supporters, job applicants or health and social care professionals booking onto our education courses.

Our privacy notices for the key groups describe how we collect and use different personal information:
Patients and carers
Supporters
Job applicants

We will only ever collect the information we need.

We may update our privacy notices, so please check back periodically. We will notify you of significant changes by placing a notice on our website. Our website and all our communications materials contain a reduced version of our privacy notice in accordance with the requirements of the Data Protection Act 2018 and General Data Protection Regulation (GDPR) 2018 and the website also displays a copy of our cookie policy.

If you have any queries about our privacy notices, please contact our Data Controller, Sarah Church.

If you query is about patient or carer information, please contact our Caldicott Guardian, Dr Cate Seton-Jones. The Caldicott Guardian is reponsible for protecting the confidentiality of patient and carer information and enabling appropriate information sharing. She can be contacted on 01252 729400, between 9am - 5pm, Monday to Fridays, or by post at Phyllis Tuckwell, Headway House, Crosby Way, Farnham, GU9 7XG.

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Please help us

All our services are free, but this is only possible due to the generosity of our amazing community. The Government/NHS only provide 25% of our costs, so we need to raise over £25,000 every day to provide our vital services.

Please donate what you can to help keep hospice care available to all those in our community who need us.

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