Living Well services
It’s not about end of life – it’s about rest of life.
Our Living Well services are designed to help you and those closest to you to manage the impact of your illness, cope with changes, improve your wellbeing and remain as independent as possible – so that you can get the most out of life.
We provide a relaxed and friendly environment for people who are living with an advanced or terminal illness, as well as their carers, partners and family members, both at the Hospice in Farnham and the Beacon Centre in Guildford.
Our support is tailored to each individual’s needs and focuses on the rest of life, helping to keep you as mobile as possible, feel more in control, make choices about your care and develop coping strategies to help you manage your illness.
Our support groups run over several weeks and help you to feel more empowered and independent. We will review goals and progress with you, and once your needs either stabilise or you feel more empowered to manage your advancing illness, you may be discharged from the Living Well service. However, if things change for you, we are here for you to turn to when you need us again.
Our Living Well team is made up of Doctors, Nurses, Health Care Assistants, Physiotherapists, Occupational Therapists, Complementary Therapists, Psychologists, Counsellors, Social Workers, Welfare Advisors, Dietitians and Chaplains, who together provide a range of medical, clinical and therapeutic care to promote physical, emotional and spiritual wellbeing.
How Living Well services can help
Monitoring and managing unstable symptoms.
Our Living Well services are all offered free of charge to you and your family and carers. Car parking is available at both the Hospice in Farnham and the Beacon Centre in Guildford.
Day Hospice – Part of our Living Well services
Day Hospice is not like a traditional day centre – it is a multi-professional service where support and care are given to patients at the Hospice during a specific time of need. Appointments with therapists are flexible and unhurried, and support is on offer not just for patients, but for their relatives and carers too. It is not a sad or depressing place – on the contrary, it is positive, vibrant and full of laughter. It’s a place where happy memories are made, good times are remembered and the most is made of each precious day.
At Day Hospice, patients can talk honestly with professionals who understand the emotional impact of having a terminal illness. It is a place where they are acknowledged and valued as individuals, not labelled as ‘patients’, ‘customers’ or ‘clients’. They can laugh, cry or rant without being judged, and reflect on good and bad times, but still hope and dream. It also gives their partners and carers some time to themselves, whilst offering patients a day of care and support – and a little bit of pampering!
Day Hospice is open three days a week – Tuesdays, Wednesdays and Fridays – between 10am and 3pm. Patients can choose to attend a full session or just come in for a few hours in the afternoon, if they have lower energy levels.
The patients who visit Day Hospice come for a variety of reasons – some come for the companionship and activities, others come to allow carers a respite break once a week. Most like to take advantage of the other Phyllis Tuckwell services, particularly complementary therapies and physiotherapy. Seeking advice from the occupational therapists or social worker or having access to a counsellor or chaplain ensures people receive the practical and emotional support they need.
The support patients receive in Day Hospice is led and co-ordinated by an experienced nursing team including a Clinical Nurse Specialist who can advise on symptoms and help with sensitive conversations. The team are assisted by dedicated volunteers and the hope is to keep patients at home and out of hospital.
On Mondays and Thursdays, The Dove Lounge opens its doors to patients and carers who want participate in a range of Living Well services – these are our activities and groups with therapeutic benefits. For example, on Mondays ‘budding artists’ can self-refer following consultation with their specialist nurse or community nurse. The group called ‘Brush with Art’ runs for 6 weeks and is volunteer-led under the supervision of our Living Well team. With sensitivity and encouragement our volunteer artists challenge people to explore their creative potential. For 2 hours the focus is on fun and relaxation, diverting attention away from stress and illness.
Other Living Well activities include Creative Writing, Tai Chi, Exercise groups and ‘Therapies Through Nature’ groups.
We have launched Open House for anyone wanting to learn a little more about what we do here at Phyllis Tuckwell as well as offer the perfect opportunity for anyone wanting to test out/experience the relaxed ambiance of the Day Hospice environment.
Whether you work in health care, concerned for a bereaved friend or if you care for someone who is seriously ill, we’ll welcome anyone who wants to drop by on every Tuesday between 2pm and 4pm, talk to one of our volunteers or nurses.
How to contact us
Speak to your GP, District Nursing or Practice Nursing team, who can refer you to our Advice and Referral Team, or drop into one of our Living Well Open House sessions on Tuesdays and Wednesdays, (see overleaf), to find out more about our services.