Bereavement Support

Our Bereavement services support those whose loved ones have died under the care of Phyllis Tuckwell. We offer a range of sessions for individuals and groups to help you through this difficult time, which cover topics such as reacting to loss, facing grief and learning to cope.

Although everyone reacts to the death of a loved on in different ways, we have a leaflet on dealing with grief and a booklet on emotional support, which may be of help. For more information about different groups and bereavement support services, please see our Resources page.

The bereavement support services we offer can be found here

Bereavement Counselling

Grief is a difficult and painful experience, and it is not uncommon for the initial very raw and overwhelming emotions to last for three to six months. If they do not lessen after this time, or if indeed they worsen, then bereavement counselling may help.

We offer an initial set of six counselling sessions to the bereaved relatives of our patients, with a trained member of our team. These sessions offer a safe and confidential space, free from judgement and criticism, where individuals will be listened to and supported in a caring and empathetic environment.

View a video below of our bereavement and counselling services which shares the experience from some local families:

First Steps

Offered to those in the first stages of bereavement, this small group is organised and facilitated by one of our Counsellors and a volunteer. It helps individuals to understand the emotions that they may be experiencing following the death of a loved one, and identify what may help them. Six sessions are offered, held fortnightly on a Thursday morning at the Hospice.

Second Steps

This group is aimed at those who are further along in their grief journey, as well as for those who have attended ‘First Steps’ but still feel that they need a little more help. It runs over four sessions, held fortnightly at the Hospice on a Thursday morning.

Coffee Mornings

Our informal, social Coffee Mornings are usually held twice a month at Squire’s Garden Centre in Badshot Lea, however have been temporarily suspended due to Covid. Contact the team for more information.


This ‘drop-in’ session takes place every six weeks on a Sunday, at the same time as Little Rays, and is held in our comfortable and informal Dove Lounge. It is an opportunity for bereaved lone parents to meet others who are also trying to manage the challenge of being a single parent due to the death of their partner.

Facing the first Christmas

We understand how difficult the first festive season can be following the death of a family member or friend. We invite bereaved relatives to a special event which we hold before Christmas, where they can remember their loved one and reflect on their time together, as well as leaving a message on our Christmas tree and joining in with some carols.

Time to Remember

Six months after their loved one has died, bereaved relatives will be invited to join us at the Hospice for this short service of remembrance. A PTHC Chaplain will read out the names of those who have died and individuals have an opportunity to light a candle in remembrance.

Light Up A Life

Every year, just before Christmas, we hold our Light up a Life service, to remember those who have died and celebrate their lives. This poignant service takes place in the Hospice grounds, where friends, relatives and staff congregate around a large Christmas tree, whose lights represent the lives of those who have died.

Remembrance Book

For some relatives it can be a comfort to have a connection with the Hospice as part of their grieving process. There is a Remembrance Book at the Hospice, that relatives or friends can request the name of their loved one to be written, and they can come to the Hospice at any time to see it.

Memory Tree

Our beautiful metal tree sculpture stands in a quiet area of the Hospice gardens. Along its branches curl 300 thin hooks, from which delicate leaves can be hung, each dedicated by family or friends to the memory of a loved one. For a donation of £100 or more, families and friends can have a leaf engraved with the name of their loved one. The leaf will then be displayed on the Tree for twelve months, after which it will be placed in a presentation box and given to the person who bought it. Each month, a small ceremony will be held to place all newly-named leaves on the tree.

Memory Meadow

The Phyllis Tuckwell Memory Meadow is a special area situated in Guildford’s Stoke Park. The Meadow stands as a stunning floral tribute dedicated to the memory of loved ones who are no longer with us, but are never forgotten. Its colourful mix of beautiful flowers blooms every spring, as a reminder of those dear to us, and it is open to anyone wishing to spend some quiet time remembering their loved one.

Online Memory Meadow

We have created a colourful online meadow, full of flowers and butterflies, each placed in memory of someone who is loved and missed. As the meadow is virtual it is constantly in bloom, and anyone can make a donation to Phyllis Tuckwell and add a flower or butterfly in memory of a loved one.


Tribute Funds

Tribute Funds are a unique and positive way to remember a loved one. The Fund will carry their name and stand as a lasting memorial to their life, whilst the money in it will go towards helping us to support and care for more patients and families living with an advanced or terminal illness. The Tribute Fund can remain open for contributions for as long as the family wants.

Little Rays

Usually held at the Hospice every six weeks, our Little Rays group takes place on a Sunday, at the same time as our Breeze group for bereaved lone parents. It is aimed at primary school aged children who have been affected by the death of a loved one. Run by a group of Counsellors and volunteers, all of whom have experience of working with children, the sessions provide a supportive environment for the children to explore their thoughts and feelings of loss through craft, play and storytelling. The children are taught a range of emotional skills or ‘tools’ to help them manage and cope with their loss, and once they have learnt these skills they can use them in daily life. Children are encouraged to attend as many sessions as they find beneficial.


Our Storm group is facilitated by experienced, qualified Counsellors and volunteers, and is aimed at young people of secondary school and sixth form age. Sessions are based around an activity or event, such as paintballing or trampolining, and are held at various different venues depending on the activity. The group provides a safe space where young people can develop peer relationships, where feelings of isolation and ‘being the only one’ are dispelled, and where they can talk about and share their own experiences with those in a similar situation, whether within the group or away from the group environment.

Talking about and sharing feelings of sorrow, as well as memories of that special person, help people to develop ways of coping, and through this they can find hope and happiness for the present and future. However, at no point do we ask questions or encourage these young people to talk about or share anything – they are welcome to do so, but only if they choose to themselves.