If you have been referred to Phyllis Tuckwell by your GP, hospital or consultant, the first contact you will have from us will be a call from one of our team of Clinical Nurse Specialists (CNS). They will talk to you on the phone and may visit you in your own home.
As the first contact that a patient has with Phyllis Tuckwell, they try to ensure that any questions you have are answered and any fears or anxieties are allayed.
The CNSs form a vital link between the comforts and reassuring surroundings of a patient’s home and the full range of clinical expertise that exists within the hospice care service. They address not only physical symptoms, but also emotional and psychological problems faced by patients and their carers at a very stressful time.