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Foundation Communication Skills

 

Course aims

  • Identify communication skills required to understand and communicate effectively with colleagues and patients.

 

Learning outcomes

  • Understand interpersonal skills and how to use them for creating effective communication.
  • Be aware of, and able to use, active listening for the benefit of both the listener and speaker.
  • Understand questioning styles and when and how to use them.
  • Manage and de-escalating challenging conversations and behaviour.
  • Skills to help deal with difficult conversations.
  • Increase confidence to sensitively communicate with patients, carers and colleagues.

 

Course dates

Date Time Venue
Wednesday 15 May 2024 13.30 - 16.30 Headway House, Crosby Way, Farnham, GU9 7XG
Thursday 5 September 2024 13.30 - 16.30 Headway House, Crosby Way, Farnham, GU9 7XG
Start Date Availability Book
Thursday 5 September 2024 Spaces available Book now

Booking

To book onto this course, please complete the online booking form below on this page, or contact the Education team on 01252 729 474 or education@pth.org.uk

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