Clear
Christmas Cards Donate
Patient and clinical nurse specialist

About us

Phyllis Tuckwell is the only Hospice Care service for adult patients, and their families, living with cancer or another terminal illness (such as heart, lung or neurological disease) across the whole of West Surrey and part of North East Hampshire.

Patient with complementary therapist

Our vision and mission

Vision

Easy access to compassionate supportive and end of life care for patients and families in a place of their choice.

Mission

To care compassionately for adults living with an advanced or terminal illness, and those closest to them, so that they have the best possible quality of life and the patients' final days are peaceful...because every day is precious.

Patient and doctor on In-Patient Unit

Our goals

Patient Care: to offer a choice and range of specialist services on our In-Patient Unit, at the Beacon Centre, in the home and community.

Financial Security: to secure sustainable income to allow us to continue to provide and develop our services to patients free at the point of delivery.

Staff and volunteer experience: to ensure we are a skilled and motivated team of staff and volunteers who take pride in working for Phyllis Tuckwell.

Centre of Excellence: to deliver best practice care, specialist training to healthcare professionals and ensure compliance with legal and regulatory requirements.

Environment: to provide a place that is welcoming, safe, secure and well-maintained.

Independence: to maintain our status as a self-governing and independent charity whilst working in partnership with others.

Our values

Vision

To always put the patient first and at the heart of all we do.

Actions

To act with honesty, integrity and in the best interests of Phyllis Tuckwell.

Learning

To support each other by fostering a culture of continuous learning and development.

Understanding

To treat others with dignity, respect and understanding.

Effective

To use resources and time wisely and work in productive partnerships.

Safe

To ensure workplace Health & Safety and promote personal wellbeing.

Our ongoing impact

Some key facts and figures about the care we provide to patients, carers and families across our catchment area of the whole of West Surrey and part of North East Hampshire.

2,000

Community patients per year

Phyllis Tuckwell - About us
300

Inpatients per year

Phyllis Tuckwell - About us
600

Living Well service patients per year

Phyllis Tuckwell - About us
£25,000

How much we need to raise every day

Phyllis Tuckwell - About us

"The nice thing is that I’m the patient, but Phyllis Tuckwell has taken Geoff into the fold as well."

Val and Geoff
Background wave image
Background wave image

Please help us

All our services are free, but this is only possible due to the generosity of our amazing community. The Government/NHS only provide 25% of our costs, so we need to raise over £25,000 every day to provide our vital services.

Please donate what you can to help keep hospice care available to all those in our community who need us.

Background wave image