We want everyone to have the best possible experience at the end of life.
We will care compassionately for adults approaching the end of life, and their families and carers, and we will empower our local community, building skills in caring for people at the end of their lives. Because every day is precious.
Patient Care: to offer a choice and range of specialist services on our In-Patient Unit, at the Beacon Centre, in the home and community.
Financial Security: to secure sustainable income to allow us to continue to provide and develop our services to patients free at the point of delivery.
Staff and volunteer experience: to ensure we are a skilled and motivated team of staff and volunteers who take pride in working for Phyllis Tuckwell.
Centre of Excellence: to deliver best practice care, specialist training to healthcare professionals and ensure compliance with legal and regulatory requirements.
Environment: to provide a place that is welcoming, safe, secure and well-maintained.
Independence: to maintain our status as a self-governing and independent charity whilst working in partnership with others.
Our values are at the heart of everything we do. They are who we are, the essence of our culture and inspiration for our behaviour.
We are caring and supportive, treating everyone with kindness, dignity and respect.
We welcome everyone's individuality, and work ethically, through collaborative partnerships with others.
We are bold, brave and courageous, embracing challenge and focusing on what matters to the people we care for.
We use our resources and time wisely and strive for excellence in all we do.
Some key facts and figures about the care we provide to patients, carers and families across our catchment area of the whole of West Surrey and part of North East Hampshire.
Community patients per year
Inpatients per year
Living Well service patients per year
How much we need to raise every day
When we opened in 1979, we were revolutionary. We launched into a world that knew very little about the special care needs of the dying and those close to them. We gradually made an impact, not only in the provision of this specialist care, but also in its research and education.
Meet our president, trustees, senior management team, senior clinical team and our education team here.
We are currently providing our services from three sites whilst we build your new Hospice.
All our services are free, but this is only possible due to the generosity of our amazing community. The Government/NHS only provide 25% of our costs, so we need to raise over £25,000 every day to provide our vital services.
Please donate what you can to help keep hospice care available to all those in our community who need us.
