Senior Clinical Team
Dr Cate Seton-JonesMedical Director
Cate joined Phyllis Tuckwell in September 2009. Her role is half patient facing and half managerial - ranging from ward rounds, patient reviews, assessing junior doctors and getting involved in the most difficult of patient related decisions (e.g. ethical or legal treatment-related cases), to help plan and implement the clinical strategy, liaise with hospitals and CCGs and help monitor the clinical governance of PTHC. This is to help maintain the excellent quality of care we offer and continuing to improve it further. As the responsible officer for the doctors of PTHC, Cate works with the General Medical Councils (GMC) to ensure that all the doctors are fit to practice and up to date. When asked why she loves working at PTHC, Cate said “I get real job satisfaction by making a real difference to patients and their families at what is for them a most difficult and awful time”.
Dr Beata LeBonConsultant in Palliative Medicine
Beata is the Medical Lead for the Phyllis Tuckwell community palliative care team. This role entails providing senior medical input to the multi-disciplinary management of the patients who are looked after by the PTHC community team. She works closely with local GPs and Hospital specialists to ensure best care for our patients and a collaborative approach to their clinical management. She is also involved in teaching, supervising trainee doctors and Hospice Care service development. Beata says: ‘I deeply share Phyllis Tuckwell’s passion for driving excellence in palliative care and am very proud of its well-deserved high local profile. I feel privileged to be able to help patients to remain at home during their terminal illness and provide comfort for them and their families.
Dr Helen BurgessConsultant in Palliative Medicine
Helen joined Phyllis Tuckwell in October 2013. She is responsible for the medical care of patients admitted to the Hospice In-Patient Unit, provides education to medical and non-medical colleagues and acts as clinical supervisor and educational supervisor for trainee doctors. When asked why she loves working at PTHC, Helen said "I love working here because every day is different!"
Dr Nick DandoConsultant in Palliative Medicine
Nick joined as a Consultant in January 2012. Prior to this, he worked here as a Registrar training in palliative medicine. His principle clinical role involves provision of specialist symptom control for patients with life-limiting illness in their homes and other community settings. This involves working closely with the CNS team, the patients GP and community nursing team. Nick also runs a weekly out-patient clinic to review patients at the Hospice, with a particular interest in supporting patients with non-cancer progressive illnesses (e.g. chronic lung disease, heart failure and neurological conditions). Nick says that he loves working at PTHC because "the whole hospice team including clinical staff, administration colleagues and our volunteers work so hard to deliver excellent care to patients and their families".
Karen McEvoyDay Hospice Sister
Karen began working 2 nights a week on the ward back in 1992. After 13 years she moved across to Day Hospice and now leads a team of highly motivated, experienced nurses and volunteers. Working closely with the wider multidisciplinary team, her team are committed to ensuring their visitors maintain their identity beyond simply being ‘a patient’. By allowing time to listen to their ‘story’ and finding out what is important to them, they endeavour to alleviate distress and help them adjust to the limitations that illness brings. Karen’s particular interest is in helping people connect with their inner creativity –helping them discover a hidden talent can bring such joy and a wonderful sense of achievement. When asked why she loves working at PTHC, she said: “every day is different and you never get bored. Far from being a sad place, the Hospice is vibrant, positive and somewhere where you feel valued for the work you do. You get back as much as you give.”
Claire DelaneyPatient and Family Services Team Manager
Claire has worked at Phyllis Tuckwell since December 2003. She manages the Patient and Family Support Team - a group of 12 professionals that include Counsellors, Chaplains, Psychologists and Social Workers. Claire is also a qualified Social Worker and some of her work involves supporting patients, carers and a group of 70 volunteers who enable the team to provide a wide range of support. When asked why she loves working at PTHC, Claire said: "I feel I make a difference for patients and carers every day."
Theresa HopwoodOccupational Therapy Lead
Theresa started work as an Occupational Therapist at Phyllis Tuckwell Hospice Care in 2001. The service has grown with the hospice and there are now four part time Occupational Therapists. Theresa and her colleagues help patients to remain as independent as possible, helping them to learn strategies to help manage their symptoms, and accessing equipment to improve patients quality of life.When asked what she likes most about working at PTHC, Theresa said she enjoys being able to focus on each individual patient and their family and to help them to achieve what is important to them.
Sue CullumPhysiotherapy Lead
Sue trained as a physio at Kings College Hospital, before working in palliative care for about 7 years. She has been in her current post at Phyllis Tuckwell for 3 years. Sue is part of a small team comprising 2 phyios and a physio assistant. Her and the team's general aim is to support people to remain as mobile, active and independent as possible throughout their illness. She works mainly on the In-Patient Unit, though also sees some out patients and visit people in their own homes. When asked why she loves working at PTHC, Sue said: "I particularly enjoy working closely with other members of the multi-disciplinary team and being able to support patients to regain a bit of control and independence."
Caroline RogersWard Manager
Caroline joined PTHC in August 2015, having moved south from Cheshire, where she was Lead Clinical Nurse at her local hospice. After training as an accountant, Caroline realised that her real vocation was in nursing, and qualified as a nurse in 2001. After working in a GP surgery for 10 years, she moved into palliative care and since then has been passionate about making a difference to those living with a terminal illness. Caroline leads a group of dedicated and compassionate nurses on our In-Patient Unit (IPU), all of whom are wholly committed to the well-being of our patients and their families. They work together to maintain high standards of clinical care, which they tailor to the specific needs of each patient, from wheeling beds into the garden so patients can enjoy the sunshine, to painting fingernails, organising sing-songs, or even arranging an impromptu party! If you have been referred to IPU, don’t be afraid – Caroline and her team will make you feel more than welcome.
Alison VivianQuality & Audit Lead
Alison qualified as a nurse in 1988 and has worked at Phyllis Tuckwell since 2001, firstly on the In-Patient Unit and now as the Quality and Audit Lead. Alison is passionate about high standards and good quality care and runs the PTHC quality and audit programme. Patient and carer feedback is a vital part of quality improvement and Alison coordinates various surveys are undertaken throughout the year – the information helps ensure a process of continuous service improvement.When asked why she loves working at PTHC, she said: “The work is varied and sometimes challenging but very rewarding – maintaining high standards and identifying areas where improvement can be made and then seeing that happen is very gratifying.
Gillian DoddsCommunity Manager
Gill is the Community Manager for the North East Hants & Farnham and Surrey Heath areas. She works with our community based teams to support individuals to receive the care and support they need in their own homes. Gill is a Registered Nurse who has extensive experience as a District Nurse and has worked with NHS Clinical Commissioning Groups as transformation and management lead for Continuing Healthcare, Funded Nursing Care and Personalised Health Budgets. She has previously worked across a range of care providers both within the community and hospital settings in both the public and the private sector.