Volunteer Roles

We have just over 1000 invaluable and committed volunteers who support the work of Phyllis Tuckwell and its staff. Our volunteers carry out many roles within and outside the Hospice and Beacon Centre. Below are a list of roles we always needs volunteers for. If any roles suit your skills and expertise then please contact us on the details below.

Hospice and Beacon Centre volunteer vacanciesShops and Fundraising volunteer vancancies

Reception
Manning reception is a key role. The receptionist is often the first point of contact for patients and their families.

Patient contact roles
Our volunteers help and support patients and their families in the Hospice, at the Beacon Centre and in patients’ homes. The Hospice has an 18 bed In-Patient Unit, a Day Hospice, and offers a variety of services to our patients. Roles include helping on the ward and in Day Hospice; driving patients and serving teas, coffees, and suppers. A limited number of volunteers may provide complementary therapies, bereavement and family support. These, and certain other roles, involve specialist recruitment and training.

Volunteers interested in these roles will need to demonstrate certain personal qualities and life skills and in many cases, have professional qualifications too. Training is given for all patient contact roles. Help with tea and coffee, washing up, patients’ activities, serving and helping at meal times and general support for our nursing staff.

Administration
Phyllis Tuckwell is an organisation which benefits from good administrative support ‘behind the scenes’ from volunteers. You would be assisting in a number of ways in the Phyllis Tuckwell offices to ensure its smooth operation. This help is vital to keep costs to a minimum and ensure we provide an effective service to our patients and families.

Gardening and Flowers
We have a lovely gardens at the Hospice and Beacon Centre, entirely manned and maintained by volunteers. We continually need green fingered volunteers to help in its care and to keep it looking beautiful. Inside the Hospice our volunteers ensure that fresh flowers are for patients and visitors alike. No horticultural knowledge is required for these role.

Charity shops
We have 19 retail shops and two showrooms throughout the region which are manned primarily by volunteers and supported by paid managers. These shops raise vital funds for Phyllis Tuckwell Hospice Care and help promote our presence in the community. Our shop volunteers greatly enjoy the variety of tasks, and the social interaction, and have an excellent spirit between themselves.

Fundraising
Fundraising is crucial to ensure Phyllis Tuckwell is able to continue to provide our services. We hold a range of fundraising and promotional activities each year. The support of our volunteers in planning, organising and participating in these events are very important to their success. Our volunteers can be part of a local support group and choose to help the fundraising team at Phyllis Tuckwell directly.

Phyllis Tuckwell Hospice Care support
We would also be most interested in hearing from you if you have a skill or interest that is not listed, but you feel could be of potential benefit to our patients and their families and friends.

We welcome volunteers from all walks of life and all ages. As an organisation we believe in offering diversity of opportunity for volunteers and provide those who help us with training and on-going support.

Hopefully, if you are thinking of offering Phyllis Tuckwell your gift of time and skill as a volunteer, you might like to consider the following:

  • How much time and commitment can I give to Phyllis Tuckwell?
  • What special qualities or skills can I offer?
  • Would I feel comfortable and gain satisfaction carrying out this type of role?
  • Am I interested in the training and opportunities available?

Getting involved
Volunteers come to Phyllis Tuckwell for different reasons. For many, it’s simply to give back something to the community or as a way of thanks. For some, it’s to fill in a few spare hours and meet people. For others, it can be a prelude to returning to or starting a career or full time work. Whatever your reason for wanting to volunteer, we take great care in making sure that we can offer the appropriate opportunities and placements. We will invite you for an informal chat to give you a better understanding of our work, a chance to look around the Hospice and to discuss how you can contribute as a volunteer. You will also need to complete an application form, which requests two independent referees.

Most patient-facing roles will require will require a standard or enhanced Disclosure and Barring Service (DBS) check.

If you would like to find out more information, or to request an application form, please call 01252 729400 or email Voluntary Services on voluntary.services@pth.org.uk

Reception Oct '14