College of Occupational Therapists' Merit Award
Theresa Hopwood, Lead Occupational Therapist at the Hospice has been awarded a College of Occupational Therapists' Merit Award for her outstanding contribution to the profession. "I am delighted to have won this award," Theresa said. "I had no idea that my colleagues had nominated me until I receive the award letter. For me, the work I have done is all just part of the job."
Theresa was instrumental in setting up the country's first in-patient room with environmental controls. The Hospice's ROWAN (Room Options Without A Nurse) contains equipment that enables patients with reduced mobility to open and close windows and blinds, change their bed position, and even send emails and surf the internet. It gives patients a control over their environment they would not otherwise have.
Theresa will recieve her award officially in July 2013.
Care Quality Commission 2012
Following an unannounced inspection by the Care Quality Commission (CQC) in November 2012, the Hospice received a glowing report for provision of Specialist Palliative Care. The CQC is the independent regulator of all health and social care services in England and its job is to make sure that the care provided meets government standards of quality and safety. The CQC awarded top marks to Phyllis Tuckwell Hospice for all standards of patient care.
One patient told inspectors: "I was given the choice of going to hospital or the hospice. There's no comparison really. The Hospice is wonderful and I know I will get first class care. I am so lucky."
Wessex Charity Awards: Chief Executive of the Year 2010
Following on from the Hospice's success at last year’s Wessex Charity Awards, we are delighted to announce that Sarah Brocklebank has been crowned Chief Executive of The Year 2010 at this year's ceremony.
The award recognises people who have shown excellence in leadership and management skills in running a charity, enabling its visions and missions to move forward.
Over the years, Sarah’s energy and drive means that the Hospice has been able to expand its services to people in Farnham, Guildford, Aldershot, Camberley, Farnborough, Fleet, Cranleigh and all of the towns in between, whilst developing a stronger clinical direction alongside diversification of the Hospice’s income streams.
“I am delighted and honoured to have received this prestigious award,” says Sarah Brocklebank, Chief Executive at Phyllis Tuckwell Hospice. “It is a privilege to have a job that I enjoy so much and to lead our dedicated team who make a huge difference to local patients and their families. My success reflects the support, hard work and commitment of our Board of Trustees, my senior team and the whole hospice (staff and volunteers); without them I could not do my job.“
If you would like to take a look at the video footage from the night please click here.
Wessex Charity Awards: Trustee Board of the Year 2009
In February 2009, Phyllis Tuckwell Hospice was awarded Trustee Board of the Year at the brand new Wessex Charity Awards.
During 2007/2008, the Hospice’s Trustee Board reviewed objectives and created a new five-year strategy to ensure the successful development of the Hospice. The strategy addresses key areas across the operation of the service and has fostered a new spirit of teamwork and co-operation across the diverse activities of the Hospice.
In just one year, the new strategy is showing tangible results with the re-opening of two closed beds and a shift in funding operational costs. All targets across the plan have been met and other positive effects of the Trustees’ actions are an improvement in staff morale, and more strategic and effective board meetings.
The Board enjoys a low Trustee turnover, which helps to provide continuity in its approach to strategy and governance. Having said that, they have a good succession plan in place for Trustees, reflected in the fact that three new Trustees have recently been appointed following a recruitment and selection process that added new and specific skills to the Board.
The Judges were particularly impressed by the way in which the actions of the Trustee Board had a clear and immediate impact on the operations of the Hospice, and felt their experience provided a good example of Best Practice in governance.